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AlienCloud PBX Overview

Connect with your customers anywhere, anytime with AlienCloud PBX.

What is AlienCloud PBX?

AlienCloud PBX is a cloud hosted phone system, which is accessible via the internet. It replaces the traditional on-premises phone system. Our Cloud PBX is ideal for all sizes of businesses. Whether you’re working remotely or from the office, we ensure that you can connect with your customers anytime, anywhere with just a mobile or laptop

Caller (Starting Point)

A user begins a call using a device such as a desk phone, computer (softphone), or mobile device.

Internet (Connection Medium)

The user’s device sends the call information over the internet to connect with the Cloud PBX server.

Cloud PBX Server

The Cloud PBX server receives the call request, processes it, and determines the best way to route the call. During this process, it manages features like call forwarding, voicemail, and call recording.

Recipient (Call Destination)

The Cloud PBX server then routes the call through the internet or traditional phone networks to reach the recipient’s phone, whether it’s another user device, a landline, or a mobile phone.

We Offer Specialized Cloud PBX Solutions for SMEs and Call Centers

AlienCloud PBX Solutions

AlienCloud PBX SME

AlienCloud PBX SME is designed for SMEs and small businesses, offering essential Cloud PBX features like call recording, extensions, call forwarding, and transfers. It supports mobile apps, desktop apps, and IP phones, and is managed by the AlienVoIP Professional Team through a web browser. The quick setup and cost-reduction benefits include AlienVoIP SIP trunk and DID service (T&C apply).

AlienCloud PBX SME

AlienCloud PBX SCALE

AlienCloud PBX SCALE targets contact centers and tele-sales, supporting inbound and outbound calls with advanced Cloud PBX features and CRM integration. It provides multiple SIP trunks on one platform, comprehensive reporting and analytics, a multi-layered IVR menu, and email/instant messaging alerts. A subscription to AlienVoIP SIP trunk service is required (T&C apply).

AlienCloud PBX SCALE

Wondering the differences between On-Premises PBX and Cloud PBX?

Understanding the difference between On-Premises PBX and Cloud PBX can help you make the best decision for your business needs. Whether you need the full control of an on-site system or the flexibility and ease of a cloud-based solution, we’ve got you covered. Contact us today to find the perfect PBX solution for your business and ensure seamless, reliable communication!
On-Premises PBX vs. AlienCloud PBX