AlienCloud PBX SCALE for Call Centers

Maximize the efficiency of your call center operations with AlienCloud PBX SCALE.

Key Benefits

  • Seamless call management with advanced analytics
  • CRM integration for better customer tracking
  • SIP trunk control & customizable IVR menus
  • Real-time alerts & instant messaging via web browser
Call Center Diagram
Yeastar Call Center Solution

Unified Communications with Linkus UC Clients

Enable mobility and unified communications—turn any device into a fully functional office extension:

  • Device Compatibility: Windows, Mac, iOS, Android—no desk phones needed
  • Advanced Tools: IM, presence, contacts, CRM integration, CTI & Click-to-Call

Open & Interoperable Phone System

  • PSTN, ISDN & Analog Integration: Via Yeastar VoIP Gateways
  • Third-Party Integration: Microsoft Teams, Zoho CRM, and more
  • SIP Endpoint Support: Auto-configure IP phones from leading brands

What is Yeastar Call Center Solution?

The Yeastar P-Series Phone System includes an all-in-one call center solution that simplifies operations and enhances customer experiences:

  • Unified Workspace: Single pane for calls, messages & video
  • Real-Time Tracking: Monitor KPIs for optimal productivity
  • Intuitive Reports: Detailed analytics for better decisions
  • Cost-Effective: No per-agent monthly fees—available to all users